This Privacy and Cookie Policy regulates the processing of users’ personal data (hereinafter ‘User’ or ‘Users’), collected in the context of the use of the website www.comeoporto.com (hereinafter ‘website’), by COME, the food tour business (hereinafter ‘COME’ or ‘we’), as the Controller for the processing.
Respecting the privacy of our customers and complying with legal obligations applicable in this matter is a priority for COME. We guarantee Users of our website respect for their privacy by taking the necessary measures to protect their personal data.
The availability of personal data implies the knowledge and acceptance of the conditions available on our website.
The Privacy Policy applies exclusively to the processing of personal data carried out by COME in the context of the purposes set out herein, in which personal information is considered to be relating to a natural person, of any kind and regardless of its support, which may identify or allow that person to be identified.
Users can access, browse, and use our website without providing any personal information. However, the use of certain tools on the website, such as making a reservation for our food tours or subscribing to our newsletter to receive updates and promotional material from COME, may require the provision of personal identification data (name, email, among others).
COME is responsible for the processing of personal data of website Users, in accordance with and for the purposes indicated in applicable data protection legislation.
Such data will be collected, stored, and used by COME for commercial and marketing purposes, as well as for managing the contractual relationship established with the Users. The data will be processed to enable the use of the website, answer user inquiries, make reservations for our services, and send newsletters.
Under applicable law and as personal data subjects, Users may at any time request the right of access, rectification, and deletion of their personal data, as well as cancel their consent for the processing of their personal data for the future, where it has been the lawful basis of the processing, by sending a written request to:
Email: info@comeoporto.com
Users’ personal data will be deleted if their consent for its storage is withdrawn, if the personal data is no longer necessary to achieve the intended purpose, or if the storage of personal data is unacceptable due to other legal reasons.
Essential data for invoicing or accounting purposes or data that is required to be stored for legal reasons will not be affected and may not be deleted.
The data will be stored and used for the strictly necessary period for the purposes for which it was collected, unless another retention period is mandated by applicable law.
COME may transmit Users’ data to third-party entities subcontracted by us for the purposes referred to above, in accordance with the contracts concluded with them.
User data may also be communicated to third parties in compliance with a legal obligation, a resolution of the National Data Protection Commission or another relevant control body, or a court order. Additionally, data may be shared to protect Users’ vital interests or for any other legitimate purpose provided for by law.
COME takes appropriate measures to protect Users’ personal data from unauthorized access. We use security systems, rules, and other procedures to ensure the protection of personal data and prevent unauthorized access, improper use, release, loss, or destruction.
However, it is the responsibility of Users to guarantee and ensure that the devices and equipment they use to access our website are adequately protected against harmful software, computer viruses, and worms.
COME guarantees the security, privacy, and confidentiality of personal and other data provided by our Users.
We request express permission from Users to receive information about our food tours and services that may be of interest to them. This authorization allows COME to use their personal data for direct marketing purposes through any communication channel.
COME will not market or share our user database with third parties.
The maintenance of our website is ensured by COME. Despite our ongoing efforts to ensure the quality of online content and services, we cannot guarantee that all available information is up-to-date and free of faults at the time of consultation.
COME reserves the right, without justification, to suspend, alter, add, or remove part of the website’s contents at any time and to restrict its use and accessibility.
Our website may contain links to other sites of interest or partners, and we are not responsible for the privacy policy, cookie policy, or conditions of use of those same sites. We recommend that when accessing other sites, Users refer to all the information and conditions provided by those sites.
Without prejudice to any other administrative or judicial remedy, Users are entitled to lodge a complaint with the National Data Protection Authority if they believe that the processing of their data by COME violates the legal regime in force.
Users may contact COME regarding any issues relating to the processing of their data and the exercise of their rights conferred by applicable legislation and this Policy, through the following contacts:
Email: info@comeoporto.com
COME reserves the right to change these terms of processing personal data at any time. Any changes will be properly announced on our website.
Date of last update: 13-09-2023
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